Uninsured services

•  Non residents general consultation
•  Non residents patients physicals
•  Pre-employment medicals including Tuberculin Testing (Mantoux Test)
•  Injectable medications administration
•  Travel health counselling & immunization (e.g. Twinrix, Typhim, Dukoral…etc)
•  Preoperative evaluation (e.g. Dental, Cataract…..etc)
•  Third party request forms (e.g. MPI, Insurance company….etc)
•  Medical certificates, sick notes, maternity leave forms, Disabled parking permit.
•  Forms (e.g. Short Term Disability, Disability Tax credit…etc)
•  Chart transfers or chart copies

What is an uninsured service? How is it paid?

An uninsured service is a service provided by the physician that is not covered under Manitoba Health. Uninsured services must be paid at the time of the service is rendered. Forms completed by the physician will not be sent to the requesting company or released to the patient until the service has been paid for.
These include, but are not limited to:

• Medical certificates, sick notes, maternity leave forms, Disabled parking permit forms, Disability Tax credit forms, etc. (not covered by MH)
• Travel health counselling & immunization (not covered by MH)
• Non-residents patients physicals & general consultation (not covered by MH)
• Aviation medicals, Immigration medicals, Pre-employment medicals, Drivers medicals
• Third party request forms (e.g. Insurance forms)
• Chart transfers or chart copies out of the Clinic
• Fee for NoShow/Missed regular appointments or Physicals (To be paid before the following visit)

When should I have my files transferred to your Clinic?

Please attend your first appointment before arranging having any documents transferred to us and we would like you to sign the relevant consent to have your file moved.

Is there any charge for a missed Regular appointment or Physicals for your Family doctors?

Please give at least 24 hours’ notice to cancel an appointment. A missed appointment results in another patient not seen by a doctor & not receiving their deserved care. Prana reserves the right to reschedule your appointment and charge a missed appointment fee according to MMA fee guide.

Can I get my test results told to me over the phone?

Results for tests will not be provided by the staff over the phone to ensure privacy and compliance with the Personal Health Information Act (PHIA). We advise all patients to return to the clinic to obtain test results one week after the test has been done. If you have been asked to return to the clinic concerning urgent results, you may be expedited to see a physician when possible and appropriate.

Can I see a physician if I live in another province or visiting Manitoba?

According to Manitoba Health, all provinces are covered except for Quebec. Your provincial health care card and photo identification will usually provide coverage for most of the standard medical services offered at Prana. This health care number will need to be validated at the time you are registered to see the physician. There are some provinces in which we are unable to verify the health care number at the time of your visit. If we are unable to verify your provincial health care number, you will be required to pay for the services provided at the time you are registered. You will be issued a receipt and then apply for reimbursement through your provincial plan.

How do I know my medical information will be kept private and confidential?

Our physicians and staff collect and record information according to the guidelines of the Personal Health Information Act (PHIA). Your information is kept secure and disclosed only with your written consent unless it is for continuity of care and treatment or in particular situations according to the guidelines of the PHIA.

If I am concerned about my illness or how I am feeling, is there a physician I can speak to after the clinic is closed?

If you require immediate medical attention, please call 911 or visit your nearest Emergency Department. Prana Medical center does not provide emergency care or after hours service

How long will a Walk-in patient have to wait to see a physician?

Prana Medical Center physicians see Walk-in patients in the order in which they arrive and register with the receptionist.
Patients who are asked by physicians to return to the clinic may be seen on an expedited basis depending on the circumstances. This will be done where appropriate and possible.

Do I need to bring anything with me to the clinic when I see my physician?

Please remember to bring your Manitoba Health Card and your list of medications with you.
If you are coming to see a Walk-in doctor & due to high number of daily patients, the Walk-in visit is limited to 1 – 2 problems only. For a regular visit to your family doctor, please limit your problems to 1 – 3 issues per visit. You may as to book a separate appointments for additional issues.

WHY CHOOSE US

Being your health advocate is backed by Our dedication to service. At Prana Pharmacy, we have created a practice that we believe in and choose for our own family members. We also value your time and effort when you shop with us. These are some of many advantages of having your medications filled at Prana Pharmacy.

ETA (Easy to Administer) Program advantages:

•  Easy to use
•  Promote independent living (especially for visually impaired patients)
•  Avoids overdosing/under-dosing (for people who forget if they have taken their medications)
•  Enhance patient well-being

We offer unique varieties of Dossette systems & blister packaging. Medications are reviewed with our pharmacist prior to determining when they will be packaged ensuring optimal absorption and reducing drug interactions. Talk to our pharmacist for more details.

Diabetes Education Program

We offer extensive Diabetes learning sessions through our Certified Diabetic Educator about blood sugar monitoring, meal planning, insulin starting, and exercise options. Talk to our pharmacist for more details.

Sharps and Medication Disposal Program

Check your medicine cabinet for unused and expired medications and bring them in to your local pharmacy for environmentally-responsible FREE disposal. We dispose of sharps (needles) as well. Some restrictions may apply. Talk to our staff for more details.

One-on-One MedsCheck counselling sessions

Our pharmacist will take the time to check for, and advise you on, possible drug/supplement interactions and side effects that might affect your well-being.

Tailor-made Compounds

Long before manufacturing of drugs, nearly all prescriptions were compounded. However, with the start of mass drug manufacturing in the 1950s, medications compounding rapidly declined. The pharmacist’s role as a preparer of medications quickly changed to that of a dispenser of manufactured dosage forms, and most pharmacists were no longer trained to compound medications.
We are proud that we still have the talent, training & experience of preparing compounds especially in the field of chronic pain management. Talk to our pharmacist for more details.